Monash University Publishing: Advancing knowledge

Social Informatics series


Recordkeeping Informatics for a Networked Age

By Frank Upward, Barbara Reed, Gillian Oliver and Joanne Evans

Publication: December 2017
RRP: AUD/US $49.95
ISBN (paperback): 978-1-925495-88-1
ISBN (e-book): 978-1-925495-90-4
Series: Social Informatics

Read Recordkeeping Informatics for a NetworkedAge ebook (HTML format, free)
This title is also available as an e-book from iTunes, Amazon, Kindle, Kobo and other vendors.

Research in the Archival Multiverse

Edited by Anne J Gilliland, Sue McKemmish and Andrew J Lau

Publication: December 2016
AUD/US $99.95
ISBN (print): 978-1-876924-67-6
ISBN (e-book): 978-1-876924-70-6 (libraries only)
ISBN (open access PDF): 978-1-925377-69-9 Series: Social Informatics

Research in the Archival Multiverse is now available as a free PDF,
thanks to the support of the Knowledge Unlatched project and the OAPEN Foundation. Note that due to copyright restrictions, three chapters are unavailable in this free edition.

Theories, Practices and Examples for Community and Social Informatics

Edited by Tom Denison, Mauro Sarrica and Larry Stillman

Publication: May 2014
RRP: AUD/US $39.95 Paperback
ISBN (print):  978-1-921867-62-0
ISBN (e-book): 978-1-921867-63-7
Series: Social Informatics

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About the Social Informatics series

This series takes as its starting point the definition of Social Informatics developed by the US-based Centre for Social Informatics (

Social Informatics (SI) refers to the body of research and study that examines social aspects of computerization – including the roles of information technology in social and organizational change, the uses of information technologies in social contexts, and the ways that the social organization of information technologies is influenced by social forces and social practices.

The Social Informatics series covers the areas of:

  • Archival, Repository and Related Studies

  • Business Information Management

  • Computer-Human Interaction

  • Development Informatics

  • Health Informatics

  • Human Information Behaviour

  • Indigenous Information and Knowledge Systems

  • Information Systems

  • Librarianship

  • Organisation of Information and Knowledge Resources

  • Records and Information Management

  • Social and Community Informatics

It is intended to provide a focus for developments within this rapidly growing interdisciplinary field by increasing opportunities for the dissemination of scholarly research, and to promote the cross-fertilisation of ideas between its component parts. It will also address vital research infrastructure issues, such as inclusive, value-sensitive and user-sensitive research design and methodologies, and the co-production of knowledge in participatory research.

The series’ major aim is to optimise the social, cultural and economic benefits that information and communication technologies (ICTs), information systems (IS), and information and knowledge management services (IKM) can deliver through better understandings of the complexities of the needs of people, organisations and society relating to information, knowledge, memory and evidence. To this end it will publish research into:

  • theory, frameworks, models and tools, particularly in the domains of eHealthcare, eCommunities, eSociety, eBusiness, eGovernment and eResearch;

  • how people and organisations and communities create, manage, categorise, seek, obtain, evaluate, and use information as knowledge, evidence and memory;

  • improving enterprise and interpersonal information flow and recorded memory;

  • optimising the use of digital technologies and IKM systems to document, record and share cultural knowledge;

  • bridging the digital and information divides, breaking down barriers to satisfy the information and information systems needs of people and organisations, and extending their effective use of information and information and communication technologies;

  • deploying ICTs, IS and IKM in ways which support strong, healthy and resilient communities, promote social inclusion and social justice, and increase opportunities for people (especially the most disadvantaged) to engage in all aspects of community life; and

  • the information, knowledge, evidence, and memory dimensions of democratisation of society, human rights, self-determination, sustainable development, social inclusion and social justice.

Editorial Board

Professor Sue McKemmish (Series Editor in Chief), PhD, is Chair of Archival Systems, Monash University, and Director of the Monash University Centre for Organisational and Social Informatics.  She is engaged in major research relating to the use of metadata in records and archival systems, community archives, Australian Indigenous archives, information resource discovery and smart information portals, and the development of more inclusive archival educational programs that meet the needs of diverse communities. Sue McKemmish directs the postgraduate teaching programs in records and archives at Monash, has published extensively on recordkeeping in society, records continuum theory, recordkeeping metadata, and archival systems, and is a Laureate of the Australian Society of Archivists.

Dr. Tom Denison works in the Faculty of Information Technology, Monash University and is a member of Centre for Organisational and Social Informatics (COSI). He conducts research within the fields of social and community informatics, specialising in research relating to the effective use of information and communications technologies (ICTs) by communities and their members. Particular foci of his research include: ICTs as a form of mediated communication and the consequences of such use, for example by migrants and migrant groups; the use of ICTs by non-profit organisations and cultural institutions; and the role of social networks. He has also consulted widely in Australia and Vietnam, assisting libraries and non-profit organisations in making more effective use of ICT.

Dr. Anne Gilliland is a Professor in the  Department of Information Studies, Director of the Center for Information as Evidence, at the Graduate School of Education & Information Studies, and a faculty member in the inter-departmental M.A. Program in Moving Image Archive Studies at the University of California, Los Angeles (UCLA). Her teaching and research interests address the design, evaluation and history of recordkeeping systems and metadata; community-based archiving; the use of digitized primary sources in primary and secondary education; post-conflict studies; and pluralization initiatives. Dr. Gilliland is a Fellow of the Society of American Archivists.

Professor Marlien Herselman is a Principal Researcher at Meraka Institute at the CSIR (Council for Scientific and Industrial Research) in Pretoria, South Africa. In this capacity she is the Research group leader of the Living Labs user methods group. Also Chairperson of the board of Living Labs in Southern Africa network (LLiSA). She is also an adjunct professor at Nelson Mandela Metropolitan University (NMMU), University of Fort Hare (Information systems department), Monash University (Faculty of IT) and UNISA (School of Computing) where she is supervising and co-supervising Masters and Doctoral students. In 1999 she obtained a PhD at the University of Pretoria. In 2009 she won the IEEE, Women in Engineering: Female scientist of the year award (South African section). She has published extensively, with her research focus mainly on the Living Lab methodology which is multi-disciplinary and focus on how users can become co-creators of innovation in South Africa within their communities and how different stakeholders can all benefit from this collaboration. Monitoring and evaluation is another facet of her research which is important in any ICT4D type research project. Other research areas also include: Business Information Systems, usage of mobile technology, socio-technical systems and community informatics.

Eric Ketelaar is Professor Emeritus at the University of Amsterdam. From 1997 to 2009 he was Professor of Archivistics in the Department of Mediastudies of the University of Amsterdam. As a honorary fellow of his former department he continues his research which is concerned mainly with the social and cultural contexts of records creation and use. Eric Ketelaar was General State Archivist (National Archivist) of The Netherlands from 1989-1997 and held the archivistics chair in the Department of History, University of Leiden, 1992-2002. He was visiting professor at the University of Michigan (Ann Arbor), Gakushuin University (Tokyo), the University of Toronto and Monash University (Melbourne), where he continues to be involved as a Senior Research Fellow in Monash’s Center for Organisational and Social Informatics. He is one of the three editors-in-chief of Archival Science. Hi full biography and list of publications is available on

Professor Lynette Russell is an Australian Research Council Professorial Fellow (2011-2016) and Director of the Monash Indigenous Centre. She completed a PhD in history from the University of Melbourne in 1995 and has taught and researched in the area of historical and anthropological studies for nearly twenty years. She is widely published in the areas of history, post-colonialism, indigenous or native studies and representations of race. She is author or editor of nine volumes. Her current work is in the cutting edge area of anthropological history. She is fellow of Cambridge University’s Clare Hall, AIATSIS and the Royal Anthropological Institute.

Shigeo Sugimoto was born in Osaka, Japan, in 1953. He got BE, ME and PhD degrees from Department of Information Science, Faculty of Engineering, Kyoto University, Japan in 1977, 1979 and 1985, respectively. He is a professor at Faculty of Library, Information and Media Studies, University of Tsukuba. He is a member of Research Center of Knowledge Communities. His major research interests are metadata in the networked information society, digital libraries and archives. He has been served for international communities, e.g., Consortium of information Schools in Asia-Pacific (CiSAP), the Dublin Core Metadata Initiative (DCMI) and international conferences in digital libraries and related areas.

Jacky Swan is Professor in Organizational Behaviour at Warwick Business School, University of Warwick and founding member/Co-Director of the Innovation Knowledge and Organizational Networks (IKON) research centre. She received her doctorate from Cardiff University in the UK. Her research interests are in linking innovation and networking to processes of creating and managing knowledge across different industry sectors and national contexts. She has published widely in leading journals and is co-author of ‘Managing Knowledge Work’ (London Palgrave, 2009) and a Senior Editor for Organization Studies.